Personal Data
Personal data – protection
The management and protection of the personal data of the visitor / user of the website is governed by the terms of the present and related provisions of Greek law. Our company ensures full compliance with the principles of the General Data Protection Regulation concerning the data we receive from the customers and visitors of our website.For the process of your order and the security of your transactions tetrafyllo.com requests information which are totally protected, in accordance with the provisions on personal data protection. Tetrafyllo.com does not distribute to any other organization or affiliate that does not linked to it, email addresses, or any other information concerning its users and customers. The information you give us voluntarily, are being used by our company in order for its users to have immediate and essential communication with us, always for your best service and the immediate execution of your order.
Use of information
Tetrafyllo.com collects specific information about users. When filling out the order form on our website www.tetrafyllo.com, you will be asked for your name, address, postal code, your email address, your phone number and method of payment of the order.Additionally, you may be asked for more specific information, such as details of shipping-delivery of an order, pricing details or details about your offer you have asked. Tetrafyllo.com makes use of the information you provide to us during the electronic submission of the form in order to contact you regarding the delivery of the order at your place, for confirmation and identification of the customer in any necessary case, for new or alternative products offered by the company, for special offers and for receiving of gifts after a draw competition. You can choose whether or not you want to receive such kind of communications from tetrafyllo.com by sending your request via e-mail at info@tetrafyllo.com.
Access to information
Any document which certifies and declares the identity of the client remains strictly confidential and is controlled only by the responsible section of tetrafyllo.com. The presentation of your personal information on your behalf means that you consent to the use of that data by the employees of tetrafyllo.com for the reasons mentioned above. Tetrafyllo.com requires of the employees and maintainers of its website to provide its users / customers with the level of security that is referred to in this Privacy Statement. Tetrafyllo.com cannot share your personal information with others without your prior consent, unless it is required by law.
Correction modifying or deleting information
Tetrafyllo.com gives you the right at any time to correct, modify, fill in, or delete data and information you have given us. If you choose to delete information, tetrafyllo.com will act so to delete this information from its files immediately. For the protection and the safety of the user tetrafyllo.com will try to make sure that the person making the changes is actually the same person as the user.
To have access to, change or delete your personal data to report problems about the operation of the website or to ask any questions contact tetrafyllo.com via email at email info@tetrafyllo.com.
Cookies
What are cookies?
Cookies are small files (text files), which are sent and stored on the user’s computer, allowing websites like tetrafyllo.com, to operate smoothly and without technical anomalies, to collect multiple user options, to identify the frequent users, to facilitate access to it, and for the collection of data to improve the content of the website.Cookies do not cause damage to users’ computers and to files kept in them. Tetrafyllo.com uses cookies for the better operation of its services, to provide you with information and to handle your orders. You have to keep in mind that cookies are absolutely necessary in order for the website to function properly and smoothly.
What kind of cookies we use
Google analytics / Google tag manager
Data collection about the behaviour of how the users use our page (page views, time on page, etc) Συλλογή πληροφοριών σχετικά με το πως οι χρήστες χρησιμοποιούν την σελίδα μας (χρόνος παραμόνης στην σελίδα, ποιές σελίδες επισκέπτονται περισσότερο κτλ)
Adwords conversion tracking
Used for improving Google advertisements.
Hotjar
Data collection about the behaviour of the users for web site optimization.
Facebook Pixel
Used for improving Facebook advertisements.